How are the Rx8 & T8's holding up?

[TekinTeamMgr]

Please email me here. I might be able to help: Rpike@teamtekin.com

I"m attending the IIC onroad race here in Las Vegas. I only have internet late at night so bear with me.

[Topas]

I have to report just another dead R8 truggy ESC - Motor 1700 set .... It only worked 1 minute on our local track before it stopped to turn the motor. I plugged in my MMM 2200 set and drove about 2 hours without a problem afterwards.

It is very disapointing to receive a set (with the hotwire link) in beta stage. (My CD included with the hotwire link was EMPTY !). I had to download the Hotwire program from the Tekin homepage ! Everytime I start the program an error message pops up that this version (the newest) probably won´t work with the esc and some values were out of range ... very strange !

Now I have a brand new set which doesn´t work and I have to pay a high amount to send it back to the USA . (I am from germany)

What can I do ?

Can this error be fixed with a firmware update ?

[whitrzac]

Originally Posted by Topas

I have to report just another dead R8 truggy ESC - Motor 1700 set .... It only worked 1 minute on our local track before it stopped to turn the motor. I plugged in my MMM 2200 set and drove about 2 hours without a problem afterwards.

It is very disapointing to receive a set (with the hotwire link) in beta stage. (My CD included with the hotwire link was EMPTY !). I had to download the Hotwire program from the Tekin homepage ! Everytime I start the program an error message pops up that this version (the newest) probably won´t work with the esc and some values were out of range ... very strange !

Now I have a brand new set which doesn´t work and I have to pay a high amount to send it back to the USA . (I am from germany)

What can I do ?

Can this error be fixed with a firmware update ?

click on the "view versions" tab in the hotwire, and "update esc" this will reflash the firmwire on the esc....

it should fix the problem

Tekin is working on the problems they say on the rc-tech forum
There are some problems with the soldering they told.....
Hopefully my spare ESC is holding up this weekend so i can finish my race here in Holland.
My brand new "spare" worked for 8 minutes before it stopped working. I fixed it my self
problem was, when I twisted the case than it stopped working. I put some extra doubble sided tape inside, and problem solved
next time: Race Report

[Topas]

Originally Posted by BrushlessRacer

Tekin is working on the problems they say on the rc-tech forum
There are some problems with the soldering they told.....
Hopefully my spare ESC is holding up this weekend so i can finish my race here in Holland.
My brand new "spare" worked for 8 minutes before it stopped working. I fixed it my self
problem was, when I twisted the case than it stopped working. I put some extra doubble sided tape inside, and problem solved
next time: Race Report

Fine ... so this is a hardware issue . So I have to send the ESC back to Tekin. This is very bad for european customers. Could you send me the link to the RC-Forum ?

Originally Posted by BrushlessRacer

Tekin is working on the problems they say on the rc-tech forum
There are some problems with the soldering they told.....
Hopefully my spare ESC is holding up this weekend so i can finish my race here in Holland.
My brand new "spare" worked for 8 minutes before it stopped working. I fixed it my self
problem was, when I twisted the case than it stopped working. I put some extra doubble sided tape inside, and problem solved
next time: Race Report

Are there 1:8 races for brushless cars in Holland? Kidding? Where?! Tell me!

[Topas]

Originally Posted by whitrzac

click on the "view versions" tab in the hotwire, and "update esc" this will reflash the firmwire on the esc....

it should fix the problem

This is what I did already ... that does not fix the problem ...

[Jagemon]

Topas:

Just email the support or Rpike@teamtekin.com
I have the same problem, don't know how much the postages are going to be.

[eovnu87435ds]

Brushlessboy16's Tekin rx8 bit the dust- BEC works fine, along with the leds and hotwire. Just doesnt turn the motor. What causes this and how do we fix it/

[Jagemon]

Originally Posted by eovnu87435ds

Brushlessboy16's Tekin rx8 bit the dust- BEC works fine, along with the leds and hotwire. Just doesnt turn the motor. What causes this and how do we fix it/

Indeed, I'd like to know what soldering has failed so atleast I could try to fix it. I think Tekin should already know whats the problem with the ESC because all the RX8 stop working the same way now. Well not all but most of them.

Glad that they have 120 day warranty, because I haven't had any replies from their support yet. Only one automated message that I should wait 48 hours.

So any information about how to fix it without sending to Tekin. Just because it seems that their support must be doing something else than helping us out.

edit: As soon as I get some reply from support I will send it in. However if another issue occures I'm going back to Castle Products. This is just bs with all the dead esc.

[littlejohn]

Originally Posted by Jagemon

Indeed, I'd like to know what soldering has failed so atleast I could try to fix it. I think Tekin should already know whats the problem with the ESC because all the RX8 stop working the same way now. Well not all but most of them.

Glad that they have 120 day warranty, because I haven't had any replies from their support yet. Only one automated message that I should wait 48 hours.

So any information about how to fix it without sending to Tekin. Just because it seems that their support must be doing something else than helping us out.

edit: As soon as I get some reply from support I will send it in. However if another issue occures I'm going back to Castle Products. This is just bs with all the dead esc.

Same here.. sort of...
I have probs with my RSPro. Seems I have a dead BEC. Emailed support a couple of times last week and still no response..
It would appear they've all gone on holidays... Have to say I picked a really bad time to make the jump to Tekin.

[RBMike]

You guys who are waiting to hear from Tekin just e-mail Randy.

Rpike@teamtekin.com

He will help.

[Topas]

Originally Posted by RBMike

You guys who are waiting to hear from Tekin just e-mail Randy.

Rpike@teamtekin.com

He will help.

No... I sent him an email already - but didn´t receive an answer yet ! (my ESC is BRANDNEW !)

[littlejohn]

Originally Posted by RBMike

You guys who are waiting to hear from Tekin just e-mail Randy.

Rpike@teamtekin.com

He will help.

Who do you think we've been trying to get help from?? Santa Claus? (j/k)

Seriously... I've had an email conversation with Randy re: v200 firmware and raised my issues with him already and the only response I've had is email support.

I've since got a response from Ty this morning asking me to re-flash the ESC which I've done many times since.. but did it again anyways, just in case.

[snellemin]

Aaah, meer Nederlanders hier heh.