Proof of purchase a must for warranty repairs?

[E-fanatic]

I didnt get my reciept when I bought my combo. I had a issue with the mmm and even with no reciept castle took care of me!!!!!!!!!!! I tought there was going to be a long wait(so I bought another mmm while the first one was out getting repaired) but nope no long wait, I had it back in 2 weeks!!! Now that customer service.

[Rnemhrd]

I had an OLD mm that fried, sent it in with a check for 50.00 and within 2 weeks had a shiny new mm. That is taking care of the customer. Buy Castle and even after the warranty is up you doe'nt have to pay full price for a new esc. I was also told the new one comes with a 1yr warranty, just to keep the reciept they gave me.