Castle moving sale

[suicideneil]

I think it would have been easier for castle to open an ebay account and shift the motors that way...

[BrianG]

Originally Posted by suicideneil

I think it would have been easier for castle to open an ebay account and shift the motors that way...

But then they'd lose half their money in ebay and PP fees...

yeah I haven't gotten any shipping info either

[Bmr4life]

Did you all get invoices for your orders? I placed 3. Received invoice for only 2.

[Thomas Porfert]

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

[Bmr4life]

Originally Posted by Thomas Porfert

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

Thanks. That explains a lot.

[scarletboa]

Originally Posted by Thomas Porfert

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

i only got the 12 digit number. i guess i am one of the "lucky" ones.
if there is still no invoice or shipping info by friday, i will e-mail sales

like i said earlier, i am not trying to complain or be impatient. i was just curious about the situation. i still can't get over the fact that you guys are selling these crazy-good motors for less than feigaos. i have told a few friends about the sale and so far, all of them have bought at least 1 motor.

[scarletboa]

Originally Posted by scarletboa

i only got the 12 digit number. i guess i am one of the "lucky" ones.
if there is still no invoice or shipping info by friday, i will e-mail sales

like i said earlier, i am not trying to complain or be impatient. i was just curious about the situation. i still can't get over the fact that you guys are selling these crazy-good motors for less than feigaos. i have told a few friends about the sale and so far, all of them have bought at least 1 motor.

i never did get that 6 digit invoice number or any shipping info, but i got my motors today.

[sikeston34m]

Originally Posted by Thomas Porfert

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

I placed 2 orders on the 24th.

I received the email confirmation with the 12 digit number. But haven't received anything since.

I did email CS and recieved the following response.

"All orders processed within the last seven days will be processed and shipped by 10/04/2010. Thanks "

I hope these orders didn't fall through the cracks somewhere.

[redshift]

Originally Posted by sikeston34m

I placed 2 orders on the 24th.

I received the email confirmation with the 12 digit number. But haven't received anything since.

I did email CS and recieved the following response.

"All orders processed within the last seven days will be processed and shipped by 10/04/2010. Thanks "

I hope these orders didn't fall through the cracks somewhere.

Yep, same exact deal for my 1518 order. As of Thursday 9/30 the funds had still not been
deducted from my cc.

A bit concerned....

Originally Posted by redshift

Yep, same exact deal for my 1518 order. As of Thursday 9/30 the funds had still not been
deducted from my cc.

A bit concerned....

Same here. 8 days since I placed my order and still nothing in my Inbox. If there is a glitch in the ordering system maybe we should place a new order instead?

[JoFreak]

I placed my order Saturday morning, was still Friday night in the USA, got an order confirmation, but nothing since then

[bryan]

I'm pretty sure that certain CASTLE employees are working overtime to correct all and any issues .
Thanks again Thomas

[Lee Estingoy]

Originally Posted by JoFreak

I placed my order Saturday morning, was still Friday night in the USA, got an order confirmation, but nothing since then

Hey, we work with French labor rules in Kansas. The flying monkeys get the weekend off, btw. Sorry.

Lee

[sikeston34m]

Originally Posted by Lee Estingoy

Hey, we work with French labor rules in Kansas. The flying monkeys get the weekend off, btw. Sorry.

Lee

Do you have time to run a couple of numbers for me?

order# 2142-2432-1665

order# 2142-2517-3164