60C really?

[lincpimp]

Originally Posted by suicideneil

It was funny though yes, Jason is just a bad company rep to have promoting your stuff, I dont like his attitude much... *pot-kettle-black mode*

At least you are not talking out of you ass when you complain about someone elses attitude... At least you say it as you feel it, we need more people like this in the world...

[redshift]

Originally Posted by lincpimp

Whoops... It is kinda funny that way, but I meant lipo advertising... Damn spell checker, it will be the ruin of me!

I still vote Freudian slip, and yes about the Nikes! I wasn't the only one who noticed- that really didn't help you much Austin.

Ok I'monna try to be finished with this here thread now...

[suicideneil]

More people like me? I sincerely hope not- it would bring about ragnorok....

Its true though, Im a good judge of character, and although I am indeed rather abrasive and harse at time, I can also be very friendly and kind (helpful to the point of spending all night looking up answers for newbs with questions)- I wouldnt tell a guy to leave the forum just because I didnt like what he was saying...

....I'd flame him first then just subtley insult him every now & then....

[lincpimp]

Originally Posted by suicideneil

More people like me? I sincerely hope not- it would bring about ragnorok....

Its true though, Im a good judge of character, and although I am indeed rather abrasive and harse at time, I can also be very friendly and kind (helpful to the point of spending all night looking up answers for newbs with questions)- I wouldnt tell a guy to leave the forum just because I didnt like what he was saying...

....I'd flame him first then just subtley insult him every now & then....

Or point out his ever mistake until your mere existence drives him batty...

Hmm, an overflowing what!!! HAHAHAHAHA

[Overdriven]

I saw this thread and waited for the lively comments, and then was shocked to see a MA rep. Then I got to about page 4 and was suprised this thread was still open. While I'm not saing the points raised weren't valid, I would've thought more restraint would've been enforced. But I can see reasons why they weren't enforced as much as I thought they would be. I know there's more than a few here who at the least feel they've "wasted" their money, but I hoped they would hold those sentiments back a little to keep him around till we dug deeper. Rememeber these guys are used to having mods who rely on their ad $ or do the moderating themselves. Still it wouldve been big of him to admit some shortcomings of previous products, legal ramifications be damned.

What I really hoped to see was more discussion about how their new tests are performed exactly, and what were the old one's. I think the new test is a step in the right direction, but does it use a load on the motor? Does it have varying throttle, how quick does it ramp up if it does, is it comparable to "nailing it" off the line in a 1/8. Bringing up the great experiences some have had, just makes them say "nope not going to change any minds here, I'm gone".

Personally, I might buy MA in the future, I'll spend the extra $ for the good stuff (zippy's never, have enerland now, I want some neu's or g3's). But only if they've proven themselves and are more open to answering questions about their products and showing data. That doesn't mean no failures, I'd buy another MMM V3 even though my 1st one flamed within 2 weeks and it seems there's a new post about another flamer at least every month. And there's alot less options in the HV ESC world than the lipo world.

I sincerely hope Austin comes back, and if he doesn't maybe we should invite him back. Because I believe this discusion needs to continue. Mostly because you'll never see it happen anywhere else. Just remember Austin, most of us are more knowledgable than the majority of other forums, and that we are also members of those other forums too.

[BrianG]

Some of the harsher posts have been edited out, but most of the thread has been left intact. Nothing was removed that states experiences and/or opinions based on experiences, which is the important thing.

What I don't get is how we are supposed to magically believe these new cells are "the thing". It's not like prior experience encourages trying again. Usually, people that have a bad experience (or multiple bad experiences) in the past are a little leary of trying again solely based on a company's word. Sorry, but that's the truth. Fool me once, shame on you. Fool me twice, shame on me. If I buy several Fords and have constant problems with each, you can be damn sure I won't buy another one in the future even if the dealer says all the issues are resolved! Same idea here.

I was more than willing to remain civil/professional/diplomatic, but when words were shoved in my mouth, I took offense. And to add insult to injury, was then challenged to provide examples! Like I would just regurgitate what other people said just to get on the bash MA bandwagon! That did it. Don't ask a question and then pout when you hear an answer you don't like! When/if Mike sees this, he can chastise me, but I have to call it like I see it, repercussions be damned.

I agree, the only way to put this to bed would be to have Austin send a test pack to someone to provide graphed results reflecting the claims. Even if they do perform like claimed, that doesn't change the results of past cell testing.

[lincpimp]

Originally Posted by BrianG

I agree, the only way to put this to bed would be to have Austin send a test pack to someone to provide graphed results reflecting the claims. Even if they do perform like claimed, that doesn't change the results of past cell testing.

If it looks like a duck and walks like a duck...

[RC-Monster Mike]

Originally Posted by BrianG

Some of the harsher posts have been edited out, but most of the thread has been left intact. Nothing was removed that states experiences and/or opinions based on experiences, which is the important thing.

What I don't get is how we are supposed to magically believe these new cells are "the thing". It's not like prior experience encourages trying again. Usually, people that have a bad experience (or multiple bad experiences) in the past are a little leary of trying again solely based on a company's word. Sorry, but that's the truth. Fool me once, shame on you. Fool me twice, shame on me. If I buy several Fords and have constant problems with each, you can be damn sure I won't buy another one in the future even if the dealer says all the issues are resolved! Same idea here.

I was more than willing to remain civil/professional/diplomatic, but when words were shoved in my mouth, I took offense. And to add insult to injury, was then challenged to provide examples! Like I would just regurgitate what other people said just to get on the bash MA bandwagon! That did it. Don't ask a question and then pout when you hear an answer you don't like! When/if Mike sees this, he can chastise me, but I have to call it like I see it, repercussions be damned.

I agree, the only way to put this to bed would be to have Austin send a test pack to someone to provide graphed results reflecting the claims. Even if they do perform like claimed, that doesn't change the results of past cell testing.

I have been watching/editing this thread from the beginning. Deleted some stuff each time I check in, but most of the thread has been reasonably civil. I was glad to see Austin here, actually. In my experience(phone, in person, etc.), Austin is a good guy. I hope he chooses to support his stuff here and address the concerns many folks here have stated - Surely he can't be on these forums fighting this battle day in and day out, though. And the occasional "cheap shots" that some folks can't help themselves with aren't gonna motivate anyone to come here and fight a losing battle. Keep the comments professional and factual or don't expect Austin to comment much.

If you have an experience that you want Austin to comment on or reconcile, then post it in a non-offensive manner and avoid the name-calling and "Jason" comments - Jason isn't in this thread, and Jason isn't the company diplomat - he is the marketing guy - tough to argue his effectiveness at this task. If Austin wants to post graphs, donate packs or otherwise substantiate Maxamps battery claims, then he will do so. This is his choice - not an obligation. Name calling, bashing and inapproriate comments surely won't motivate him to donate anything(info or otherwise), so keep these comments to yourself.

[bdebde]

Originally Posted by TexasSP

I will offer one last piece of constructive criticism/advice to Austin.

Check out the Castle Creations forum on here and look at the beatings they have taken from many members. Then take a look at how Patrick Del Castillo and the others at CC have responded. This is the perfect example of how to take criticism and respond appropriately to customers. Patrick in the beginning of the MMM issues even made a bet with one member over a free MMM. Patrick then lost the bet and gave the customer the free MMM. CC has constantly been berated on this forum and still comes back to help with a positive attitude. That sir is how customer service is done. Don't blame the customer, accept repsonsibilty, take it in stride, use it to learn, and move down the road.

I would also direct you to the Team Tekin forums and take cues from the Tekin guys as well. Again another perfect example of how to handle criticism and customer service.

Yes, Patrick and the CC crew have been raked over the coals for the MMM V1 (and V2). And nearly every member here at RCM has a MMM, because they make it right with customer service and product improvements.

I will say also that I have emailed and spoke to Austin on the phone, I have no complaints whatsoever with his customer service and if the new packs are improved from previous ones I would have no problem buying them in the future (if the price is right).

All we need to see is some discharge graphs and perhaps an independent test to back it up.

[Overdriven]

Maybe we can start a new thread for discussion solely about the discussion of the test procedure and their newer packs? No previous mishaps to be mentioned, then he might stick around. Be prepared not to gloss us over though, and data/graphs would help. I myself am concerned about longevity as MA says they are, data for this would help here too.

What's unfortunate here is both sides expect more than they are getting from each other. For different reasons. The ones who feel screwed and/or leary want information, explanations and admissions they aren't getting. And MA seems to want to give only simple answers, claims, and what seems to the other party as unsubstantiated information and to recieve some sort of praise for it. As I said it seems MA is starting moving in the right direction though with them doind some actual pack testing. So can we give them a chance in a new thread, and MA can we get "real" answers to "real" questions?

Edit: this was written before your last post BrianG, and I don't blame you or judge your moderating skills in this matter. I also don't mean to sound like a mod with either post, which after rereading kinda does to me.

[TexasSP]

I will offer one last piece of constructive criticism/advice to Austin.

Check out the Castle Creations forum on here and look at the beatings they have taken from many members. Then take a look at how Patrick Del Castillo and the others at CC have responded. This is the perfect example of how to take criticism and respond appropriately to customers. Patrick in the beginning of the MMM issues even made a bet with one member over a free MMM. Patrick then lost the bet and gave the customer the free MMM. CC has constantly been berated on this forum and still comes back to help with a positive attitude. That sir is how customer service is done. Don't blame the customer, accept repsonsibilty, take it in stride, use it to learn, and move down the road.

I would also direct you to the Team Tekin forums and take cues from the Tekin guys as well. Again another perfect example of how to handle criticism and customer service.

[suicideneil]

Perchance is there a link to where this testing is taking place?

What about a group-buy for a MA lipo- 5000 members / $250 = $0.05c each; mass email to generate a reponce, then send the money to an account setup for just this purhcase & handled by a trust worthy member...

[zeropointbug]

http://www.rcgroups.com/forums/showp...04&postcount=1

That's the review of the TP PP 40C and the HP G3 35C packs, each are 3300mah. Lot's of graphs and discharge tests.

Most of the graphs he has a very high cut-off discharge voltage, which kinda sucks though.

This one is a combo of the TP and Hp packs.

http://www.rcgroups.com/forums/attac...mentid=2530857

[zeropointbug]

Nah, group purchase... they throw around hundreds of packs to mag's, so I think they can give us one. The mere fact that he never replied about donating a pack, after several times me asking, tells me that they won't deliver.

Originally Posted by suicideneil

Perchance is there a link to where this testing is taking place?

What about a group-buy for a MA lipo- 5000 members / $250 = $0.05c each; mass email to generate a reponce, then send the money to an account setup for just this purhcase & handled by a trust worthy member...

I like that idea, then we can solve this once and for all. I'd be willing to throw in a couple of bucks for the purchase of a MA lipo for testing purposes. Send it to a third party as mentioned above to have it tested then we can find the real truth!