my expierence with True RC is I ordered a 4s 5000 pack that was a return and I had to call him to order, I did this on a Monday and I asked when I would recieve it and I was told by Saturday, I didnt like giving somebody I dont know my CC # over the phone but I paid $90 for it, so I gambled, now its the following Monday and still no pack, so I called again and he told me he was busy with a trade show in Chicago. To say I have a problem with patience would be a understatement ( I am the stereotypical type A personality), it took a huge amount of reserve on my part to be cool about that, I am used to quick service....I have a feeling its a guy working from his basement but you can get some great deals from him