Quote:
Originally Posted by fletchoman
Be careful ...I ordered from the Neu site 2 weeks ago...they refunded the price of the batteries I ordered but still charged full price for shipping the other items (charger adapter and connectors). I have not been able to get Neu/castle to return my calls...and you can still order the same batteries on their web site today...
http://www.neumotors.com/store/page12/page12.html
See the NEU5000XP 2S1P for $29
I have always liked Castle but I left messages and they are not returning my calls... |
I never had any problems contacting Neu even though I'm stationed overseas here in Japan. Keep in mind that they only work Monday -Friday from 0900-1430. They are closed Friday to SUnday. I usually talk to Sylvia and she had been very nice and acommodating. Instead of refunding my money on an order they run out of, I told her to just send me a 4100mah 30/60 5S battery for $85. I think this is way better than a comparable Hyperion.
Contact her at (858) 674-2250 ext 103.