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A sad day to be an MMM
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emaxx 101
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A sad day to be an MMM - 09.01.2009, 05:06 PM

Well today is a sad day . I put my batteries into the MMM and flipped the switched on. I heard the start up tone, then it just stopped. I opened the case to find a microchip had partially melted and a pin wasn't on it. I believe it was the BEC circut chip. I circled it in red. I have never seen this happen to an MMM, any thoughts? BTW I was running 6s in my revo and its a V3.1.

   
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What's_nitro?
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09.01.2009, 07:07 PM

In warranty?
   
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emaxx 101
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09.01.2009, 07:15 PM

Yep I sent an e-mail to castle. Its 1 year right?
   
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What's_nitro?
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09.01.2009, 07:15 PM

Yep.
   
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emaxx 101
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09.01.2009, 07:18 PM

Ok good, how long does it usualy take to be repaired? I've never had an Castle product break before.
   
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What's_nitro?
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09.01.2009, 07:47 PM

IDK, I haven't either. I'd guess a few weeks?
   
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PedeBasher
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09.01.2009, 08:24 PM

Bout 4 or so weeks. Depends on how business is/how many ESCs and stuff are being fixed but generally 4 weeks.


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emaxx 101
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09.01.2009, 08:33 PM

Ok thanks guys. Now I'm freaking because I cant find the reciept
   
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PedeBasher
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09.01.2009, 08:40 PM

Buy it from a hobbyshop?


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emaxx 101
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09.01.2009, 09:16 PM

Ordered it off the castle website
   
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PedeBasher
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09.01.2009, 09:24 PM

Hmmh. Maybe you can contact them, give them your number and e-mail. See what they say. If there is anything on the box (if you have it) and see if you can dig up maybe a bar code or something. But best bet is to call or email Castle (very quick on the draw for emails).


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What's_nitro?
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09.02.2009, 11:08 AM

You should still have the email receipt... Just reference your order # in the service form and that should do it.
   
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Pdelcast
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09.02.2009, 11:14 AM

It shouldn't matter that you can't find the receipt. If you ordered from us, we'll have a record of it.


Patrick del Castillo
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Castle Creations
   
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emaxx 101
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09.02.2009, 01:59 PM

I found a ups verification shipment e-mail for the MMM (doesn't have an order number, just says when it shipped) would that work? Patrick, thankyou for telling me that, im not in a panic anymore . So should I just call or email to get the record?

Last edited by emaxx 101; 09.02.2009 at 02:00 PM.
   
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J57ltr
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09.02.2009, 03:16 PM

Wow, I've seen stuff like that but it's usually from lightning or overheating. Not that it matters, just thought it was a neat component failure.

Jeff

PS sorry for your loss.


The Warnings & Cautions discussed in this manual cant cover all possible conditions/situations. It must be understood that common sense and caution are factors which cant be built into this product.
   
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