Wow...turnaround is FAST

[DwightSchrute]

i sent in an esc for repair i think 3-4 days ago, and it's already on it's way back!

that's FREAKIN' sweet! you guys really ramped up your repair turnaround time. WOW

Hey,i sent in mine for repair on saturday with a tracking number,it showed that they
received it on monday,haven't heard from them.Did they send you a email saying that
they receive it.I sent in my $70 for repair or replacment just wanted to know if they had
receive it.Hope my can come back as fast as your's did.

[DwightSchrute]

Originally Posted by dirtdiver

Hey,i sent in mine for repair on saturday with a tracking number,it showed that they
received it on monday,haven't heard from them.Did they send you a email saying that
they receive it.I sent in my $70 for repair or replacment just wanted to know if they had
receive it.Hope my can come back as fast as your's did.

I sent mine in on Friday. they sent me an email yesterday morning saying they got it, and they were replacing it. then yesterday evening, i got a usps tracking number and when i tracked it, it had already left Kansas. talk about impressive. this is even better customer service than Traxxas. Traxxas usually take about 10 days door to door

[bryan]

About a month ago i sent my MMM in for a tune-up and had it back in a week. Thats customer service!Thanks CASTLE CREATIONS !!! ,and um,umm!

Wow! i received my mamba monster today,great service from the guy's from castle creation.
By the time i sent them and email to check on the status,it had arivied!Great service
from a great company.Keep up the good work!