RC-Monster Forums  

Go Back   RC-Monster Forums > Support Forums > Castle Creations

Reply
 
Thread Tools Rate Thread Display Modes
Cannot get a hold of support
Old
  (#1)
traxxasbasher13
Guest
 
Posts: n/a
Exclamation Cannot get a hold of support - 10.25.2011, 12:09 AM

I sent back my SCT system about a month ago and I have not recived an e-mail confirming that it was recived. I have also tried to e-mail support to get some answers, but haven't got an e-mail back. Can Patrick or Tomas help me out?
   
Reply With Quote
Old
  (#2)
_paralyzed_
working on a brushless for my wheelchair.....
 
_paralyzed_'s Avatar
 
Offline
Posts: 4,890
Join Date: Mar 2007
Location: minnesnowta
10.25.2011, 02:07 AM

Call them. They are swamped with Ice HV and Mamba XL returns.

540 North Rogers Road, Olathe, Kansas 66062, USA
phone: (913) 390-6939 • fax: (913) 390-6164 • contact us
Copyright © 2010 Castle Creations, Inc. All rights reserved.


_______________________________________

It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
   
Reply With Quote
Old
  (#3)
Pdelcast
RC-Monster Titanium
 
Pdelcast's Avatar
 
Offline
Posts: 1,697
Join Date: Mar 2008
10.25.2011, 02:54 PM

Quote:
Originally Posted by traxxasbasher13 View Post
I sent back my SCT system about a month ago and I have not recived an e-mail confirming that it was recived. I have also tried to e-mail support to get some answers, but haven't got an e-mail back. Can Patrick or Tomas help me out?
Sorry -- we are VERY behind on emails. Just call, and you'll get hold of someone.

Thanx!


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
Reply With Quote
Old
  (#4)
Byte
Guest
 
Posts: n/a
10.27.2011, 05:52 PM

Could somebody say me how long it will take till they send me an e-mail back? Waiting for over 5 days now, I remember it being 1 day (in the past) for a response from them.
I would like to call but my English is so %(*#@ that it would take ages to explain them what happened to my HV 160 esc. And I would need a translator too

Last edited by Byte; 10.27.2011 at 05:53 PM.
   
Reply With Quote
Old
  (#5)
lincpimp
Check out my huge box!
 
lincpimp's Avatar
 
Offline
Posts: 11,935
Join Date: Aug 2007
Location: Slidell, LA
10.27.2011, 11:47 PM

Having problems with support? Try an underwire...
   
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump







Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com