normal repair time?

[DwightSchrute]

keeping in mind i knew they were behind with the monster production issues, i didn't expect a quick turnaround....i was pleasently suprised.
i sent in a MM about june 10, and got it back just over a month later...i got it july 12 or 13th, i think. i followed up alot though. when it was around the 4 week point, i called every other day to find out what dates they were working on.

btw...it works great now. they are class acts over there. fast and friendly.