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TexasSP
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08.12.2008, 12:11 PM

You won't see the little orange guys doing that!

It's coming to the point where anyone can manufacture a widget. Service is the key to any long term successful company in today's market.

This is why CC has earned the support from guys like me.


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J3110
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08.12.2008, 12:22 PM

Quote:
Originally Posted by TexasSP View Post
You won't see the little orange guys doing that!

It's coming to the point where anyone can manufacture a widget. Service is the key to any long term successful company in today's market.

This is why CC has earned the support from guys like me.
...and how!

In my current stint of RC enthusiasm, I have had a couple of very positive customer experiences and in both cases, they were very small online retailers(like one-man operations) and had fully blown away my expectations.

Maxamps hasn't been bad either thanks to their online chat widget.

As for the "larger" online hobby shops, when an issue comes up with an order or something like that, I have been less than thrilled with the response(or lack thereof in some cases).

Seeing how Patrick is in here supporting Castle products on a daily basis is very impressive to me, so thanks for doing that. :)
   
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