Has Castle Abandoned us on Warranty

[glassdoctor]

I think they are hedging against stupidity, and I can't blame them.

Before throwing CC under the bus, maybe give them the benefit of the doubt.... that they do have great customer service, and will continue to take care of their customers. But there must be a line drawn at some point. They can't continue to blindly warranty any and all MMM failures when they have reason to believe it was not the fault of their product.

The problem is... how do you/they know exactly what went bad and what's to blame? I don't know the secrets to diagnosing smoked escs.... I'm sure CC tech can at least make an educated guess by inspecting the damage.

Anyway... don't be too quick to flame a company that has always bent over backwards for you up to this point. You KNOW there are a lot of retards out there buying Castle products. Some of these people should stick to radio shack cars... lol