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View Poll Results: Rate Castle's Service
1 3 3.66%
2 1 1.22%
3 1 1.22%
4 0 0%
5 2 2.44%
6 0 0%
7 3 3.66%
8 6 7.32%
9 11 13.41%
10 55 67.07%
Voters: 82. You may not vote on this poll

 
 
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DwightSchrute
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Posts: 908
Join Date: Feb 2008
08.26.2009, 04:51 PM

Castle's customer service is awsome. that's why i keep buying them. I've got 8 monster mambas, and 4 of them have been sent in for repair or replacement. All of the people i've delt with were extremely professional and friendly.

Joe Ford in particular went above and beyond the call of duty to take care of me with a warranty repair i had, and it just sealed the deal i'd stay with castle's products for as long as i raced.

I do obviously have back-ups due to their warranty demands, but i expect it. With a great product comes a great demand.


8IGHT 2.0 2650KV MMP
8IGHT-T 2.0 2350KV MONSTER MAMBA
LOSI TEN SCTE NOVAK 3700 MMP
B44 MMP TRINITY D3 6T
B4 MMP TRINITY D3 9.5
E-REVO BRUSHLESS EDITION
   
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