Strange problem....

[suicideneil]

Curious...

Have you tried connecting the esc to the castlelink, then plugging the castlelink into the pc? Sometimes you have to play around with the order in which its all connected to get the castlelink programme to recognise the esc/ castle link etc.

Is the castlelink device getting hot at all when its connected to the esc?

If the motor isnt chiming when its connected to the esc & batts are plugged in & you then turn it on at the switch, its possible the BEC has died a silent death..

HH will probably tell you to deal directly with Castle- much quicker turn around time when getting the esc serviced or replaced etc, no middle men to mess around with.

[Thomas Porfert]

Which update button did you hit, the one in the lower right corner or the Update Firmware button? It sounds like the processor may have been corrupted during the firmware update process. Usually the corruption is minor and relinking and updating the firmware will fix the problems. But on rare occasions the failure occurs at a critical point in the update, rendering the controller unusable on the Castle Link or on the vehicle; the only way to fix it is to physically replace the processor. Again this is very rare and unfortunately there's not much that can be done since it can't be linked.

Shoot me a PM with your e-mail address and I will look for your e-mail in the morning, and let you know how we can get the controller replaced for you quickly and conveniently. I should be able to get you a replacement controller sent out tomorrow (Monday). Sorry for the inconvenience and frustration, but we'll get this sorted out and get you back up and running. Please let me know if you have any questions or concerns.

Thomas Porfert
Castle Tech Support

initially i hit the one in the bottom right, and when that had no effect i tried the update firmware one,

I've tried many orders to connect it up, it connects fine, just as soon as i go to update anything it seems to drop the connection and not update.