Trade-In Program rant

Originally Posted by JERRY2KONE

In this case what one should do is have back up motors and ESC's so that there are no gaps in your racing experiences. Especially if racing is so important to you and you do not have the time to wait on a replacement to show up after a failure. No reason to get mad at the manufacturer for the turn around time of your repair. Two weeks is a whole lot better than the way things used to be.

This was my backup ESC... It's not a repair.. there was no failure... its a new purchase via trade-in program.. Read everything clearly before you post.. LOL..

Even though this was the back up esc, I bought a new buggy used my "spare" electronics in it to get it racing... My SC10 is down atm making the ESC in it technically spare... So i can run today... For a PURCHASE of an item, 2 weeks is too long.. IMHO.. Anyway, NovakTwo took care of it, but thanks for your concern..

[JERRY2KONE]

Originally Posted by DrFizz2k1

This was my backup ESC... It's not a repair.. there was no failure... its a new purchase via trade-in program.. Read everything clearly before you post.. LOL..

Even though this was the back up esc, I bought a new buggy used my "spare" electronics in it to get it racing... My SC10 is down atm making the ESC in it technically spare... So i can run today... For a PURCHASE of an item, 2 weeks is too long.. IMHO.. Anyway, NovakTwo took care of it, but thanks for your concern..

Really?? Oh I see you post up in here like an angry child and then want to repsond with smart a$$ remarks when someone posts up a helpful reply. right? I did read your entire post. Whether it was a repair or trade up really had nothing to do with my comment. You posted up a RANT because you were unhappy that things took longer than you expected. postal time to Novak, at least 7 work day turn around, postal time return should add up to about 2 to 3 weeks considering the obstacles that usually come up in situations like this. Once again that is not the fault of Novak as was explained by the Novak rep in his post. If you did not want helpful responses than you should not have posted the problem up in here for everyone to read. This is why people always tell others to take some time and calm down before you post up angry or rude comments.

My point was if you expect a problem free racing experience, than having one back up motor/ESC is always going to leave you in a precarious position should you have any reason to have one of them out of service for whatever the reason, because that only leaves you with one unit to work with, right? If you want to insist on exchanging insults with fellow hobbiests for supplying helpful information I can do that to. Don't be a hater just because you screwed up and did not want to hear it, because that is exactly what your post told everyone here on RCM.

I am happy to hear that you received a fair response from Novak explaining your misunderstanding on their turn around policy. And so quickly to. Good luck with your future dealings with Novak and with your future strategic planning for race events. I honestly hope everything works out well for you, and you do not have to post anymore RANTS. Take a deep breath, smile, its all good in here.