What's going on with Castle?

[rcs2022]

Another Satisfied Customer!

I had to mention this as i am really satisfied with the customer service Castle Provides. Had an XL2 that went up in smoke and melted the connector, yes the 6.5mm castle bullet connector melted. Also had another MMM esc that was not working for some time, but as I am in the middle east, due to the cost of shipping didn't send the MMM at that time.
Anyhow sent both the XL2 and MMM on the 5th of June had them back by the 6th of July to my Aramex forwarding address in NY that including the Shipping round time! 4 days later were back home ;)

All i can say is Thank you Castle!

With 2 XL2's and 3 MMM's i will stick with Castle!

[_paralyzed_]

I just sent in a V1 MMM and got a replacement FOR FREE to my door within 2 weeks!

I know it is Castle's policy to replace V1's for free, but I feel like I should have paid.

THANK YOU CASTLE!!!!!!!!!!

[dacdri2002]

I can only say that the service castle, and Patrick were absolutely fantastic when I had to thank the team castle, and especially to Patrick.

All my problems were solved in a clear and efficient.

[SV6000]

I think the people that complain about castle service need to try and deal with some of the other companies in the industry.

[magman]

Originally Posted by SV6000

I think the people that complain about castle service need to try and deal with some of the other companies in the industry.

+1 Even great companies like Castle have bumps in the road from time to time. People need to remember that this is a hobby, not life and death.

[outlaw]

Originally Posted by SV6000

I think the people that complain about castle service need to try and deal with some of the other companies in the industry.

[Pdelcast]

Thank you all for being patient.

We are finally starting to get caught up with repairs / replacements / etc. If anyone has a bad experience -- PLEASE let me know.


Thank you for your support! 15 years of Castle is just the beginning.

[magman]

Originally Posted by Pdelcast

Thank you all for being patient.

We are finally starting to get caught up with repairs / replacements / etc. If anyone has a bad experience -- PLEASE let me know.


Thank you for your support! 15 years of Castle is just the beginning.

15 yrs...wow time sure has flown.

[BrianG]

Any plans to make CC publicly traded? I wouldn't mind investing in a share or two (I don't think have an original new-in-sealed-box MM qualifies as a share, lol)

[magman]

I'm hoping that they will come with a sensored version of the mmm to add to the mmp. The mmp is a great sensored controller and if they would build one for the 1/8 class that would be terrific....after that a line of sensored motors?

Always nice to dream.