Repair prices increased to near new prices.

[Pdelcast]

Originally Posted by brainanator

I have a MMP that has gone belly up. Packed up the rig one day working fine, plugged it in a couple days later and it was not working correctly. Castle phone support did not have a solution for me other than to send it in.
Normally that would not have been a problem, I've sent in 2 MMMs to be repaired/replaced (at the flat price of $75). I opened up the Castle non-warranty repair form and found the prices had increased.

Now a Mamba Monster is $130 to replace (up from $75). The MMP I wanted to have looked at would have been $98. A brand new MMP on Amazon with 2 day shipping is $106...

This makes me really sad, since the great repair prices were a huge factor in my purchasing decisions. I'm sure there is a reason for the price increase, and I would understand a smaller increase. I just don't see any value for the consumer anymore to save $8 (minus your shipping cost, so basically nothing).

The one year warranty is still a good value, which I appreciate. The initial price is also still a good value. These are two reasons I will continue to support Castle, and why I have already ordered a new MMP to replace my damaged one.

Hey guys -- be aware I'm working this issue, and should have something to add to the discussion soon.

Thanx!

Patrick