I was actually looking at getting stuff from him last year. Man, glad i never did!!!! When I called him he seemed kinda wishy washy about things and really didn't provide much info. So i decided to go with the HV Maxx originally! Well, can't say that was better, because I still am here!
Edit: but at least Novak has customer service!
"if you've got something to say, say it peacefully"