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suicideneil
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02.13.2007, 05:29 PM

Ha-ha, I just had some great news! No, my 2coolrc order hasnt turned up yet- I just sent them an email though....

Long long ago I ordered some punisher shafts from RC4WD, and about 5 seconds after using them for the first time they broke (uj exploded- well documented elsewhere). So I contacted them and they said they would send me out a newer version, free of charge. So I waited, and waited, and waited and nothing came so I kept contacting them and they kept saying 'couple weeks'. After months of waiting I was told they were on their way..... and still nothing. So I just contacted them again and clearly stated the whole problem/situaition & that I dont have a TXt-1 anymore, so could I have a refund as the shafts must have been lost in transit. To my suprise not 5 minutes later I got the full $79.98 refunded- result! So that will be going towards some FLM shock towers or something else nice and shiney me thinks....
   
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jollyjumper
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02.13.2007, 05:34 PM

that's the way to handle stuff!;)


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Sylvester
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02.13.2007, 06:17 PM

Quote:
Originally Posted by suicideneil
Ha-ha, I just had some great news! No, my 2coolrc order hasnt turned up yet- I just sent them an email though....

Long long ago I ordered some punisher shafts from RC4WD, and about 5 seconds after using them for the first time they broke (uj exploded- well documented elsewhere). So I contacted them and they said they would send me out a newer version, free of charge. So I waited, and waited, and waited and nothing came so I kept contacting them and they kept saying 'couple weeks'. After months of waiting I was told they were on their way..... and still nothing. So I just contacted them again and clearly stated the whole problem/situaition & that I dont have a TXt-1 anymore, so could I have a refund as the shafts must have been lost in transit. To my suprise not 5 minutes later I got the full $79.98 refunded- result! So that will be going towards some FLM shock towers or something else nice and shiney me thinks....
Wow! Seems like 2cool is a PITA to deal with.. they are off my list for sure!


The problem with nitro's these days are that they arent brushless... LOL

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Procharged5.0
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02.14.2007, 02:11 PM

Quote:
Originally Posted by suicideneil
Ha-ha, I just had some great news! No, my 2coolrc order hasnt turned up yet- I just sent them an email though....

Long long ago I ordered some punisher shafts from RC4WD, and about 5 seconds after using them for the first time they broke (uj exploded- well documented elsewhere). So I contacted them and they said they would send me out a newer version, free of charge. So I waited, and waited, and waited and nothing came so I kept contacting them and they kept saying 'couple weeks'. After months of waiting I was told they were on their way..... and still nothing. So I just contacted them again and clearly stated the whole problem/situaition & that I dont have a TXt-1 anymore, so could I have a refund as the shafts must have been lost in transit. To my suprise not 5 minutes later I got the full $79.98 refunded- result! So that will be going towards some FLM shock towers or something else nice and shiney me thinks....
That's great news! happy to hear it!


Supermaxx-Racer-X, VBS, FLM chassis & Transcase, HSR Motorsports Slipper, Cage, MMM ESC, NEU1515. REVO 3.3, BL X1-CRT, CRT, BL-CRT.5, Procharged '92 Mustang visit www.chitownrc.com and www.rcbros.com
   
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