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How can i contact Mike fromm RC Monsters??
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Ullrich
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How can i contact Mike fromm RC Monsters?? - 02.05.2010, 05:22 AM

Hi to all
Let me tell you first of all that i`m from Spain, so my English isn`correct, soy i read all the time the forums, but i can`t post or answer.
About my question, the problem to contact Mike is as follows.
I placed an order on Jan 31 (selecting the fastest shipping method and paying with Paypal) of a couple of chassis, one tranny forward conversion and one Savage Flux FLM Chassis.
As all the other times i placed an order, directly or with other people, the orders was shipped the very next day. In this case, after a couple of days i didn`t get any answer..... untill Feb 3, i got amail just to tell me that my order will be shipped directly form FLM.
After this incredible mail i`ve trying to contact with mike, but didn`t get any answer. I don`t know anything about my order or about Mike.
So, i`d like to know if there`s other way to contact mike in order to solve my problem, cause i`m very interested in receiving the chassis as soon as possible (so i selected the fastest shipping).
I`ll try to send him a mail from other email account, to see if there`s an antispam problem, cause i can`t imagine other reason.
Thanks to all for reading and for your help
This is, of course, not badtalking about Mike and RC-monster. I`m very satisfied with the customer service.

Last edited by Ullrich; 02.05.2010 at 05:24 AM.
   
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Klausen
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02.05.2010, 07:15 AM

Sounds very similar to my story. Maybe Mike will see this and come back to you, otherwise try to send him a PM.

I also have a few items send directly from FLM, but I am not quite sure if they have shipped out yet, but the rest of my stuff shipped wednesday.
   
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Ullrich
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02.05.2010, 07:27 AM

Hi Klausen
As i see, is the same problem....
The only think i know is that i didn`t receive the tracking code or shipping notification, so it means obviously that still are in FLM.
I`ve mailed Mike from my gmail account. Let`s see if he can see my mail.
More notices to come
   
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Monstermike
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JERRY2KONE
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Monstermike - 02.05.2010, 09:38 AM

http://www.rc-monster.com/forum/member.php?u=2

Try the link to his profile, and shoot him a PM about the issue and ask him your questions directly.


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Ullrich
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02.05.2010, 11:15 AM

Quote:
Originally Posted by JERRY2KONE View Post
http://www.rc-monster.com/forum/member.php?u=2

Try the link to his profile, and shoot him a PM about the issue and ask him your questions directly.
Many thanks.
   
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Arct1k
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02.05.2010, 09:48 AM

Jamie (FLM) and Mike (RC-Monster) work very closely together - Jamie does some of Mike's machining.

As Jamie's range has increased it must get hard for Mike to stock everything that FLM has - Mike was probably trying t speed things up by shipping directly from FLM. I'm sure mike will see this....
   
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Ullrich
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02.05.2010, 11:21 AM

Quote:
Originally Posted by Arct1k View Post
Jamie (FLM) and Mike (RC-Monster) work very closely together - Jamie does some of Mike's machining.

As Jamie's range has increased it must get hard for Mike to stock everything that FLM has - Mike was probably trying t speed things up by shipping directly from FLM. I'm sure mike will see this....
I supposed that and also i suppose that in FLM will be working very hard becasue theyre products are fantastic.
For me is not a problem where the pieces come from, the problem is the delay in shipping.
   
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Ullrich
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02.05.2010, 12:15 PM

Problem Solved
I`ve just received a mail from Mike to tell me that the delay is due to the machining process.
Thanks to all for your replys and your help.
   
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same problem...
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beaufort12
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same problem... - 02.05.2010, 12:44 PM

Quote:
Originally Posted by Ullrich View Post
Problem Solved
I`ve just received a mail from Mike to tell me that the delay is due to the machining process.
Thanks to all for your replys and your help.
only got the response from his server, that he will answer.....

first mail 3 days old last mail today - no response

I think he´s very busy...
   
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riverat1540
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02.05.2010, 04:03 PM

agreed, i messed up my order and ordered one of the stock battery trays when i need a custom one made and to send this one back, Get at me when u can Mike, no big rush it was my mistake!


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JERRY2KONE
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Contact - 02.05.2010, 06:33 PM

Quote:
Originally Posted by riverat1540 View Post
agreed, i messed up my order and ordered one of the stock battery trays when i need a custom one made and to send this one back, Get at me when u can Mike, no big rush it was my mistake!
This is his link. Open it and send him a PM directly.

http://www.rc-monster.com/forum/member.php?u=2


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