What is this BS Castle is feeding this customer?

[jhautz]

Originally Posted by johnrobholmes

My point is that they could not control the quality of part that is causing the issue. Beta or not, they are not the manufacturer for the problematic part. How many beta testers would it have taken to spot the QC issue? 100? 200? That would put them 400 units behind just to break even, 200 betas and 200 production for all of the testers. That is a LOT of money, and would cost more than fixing this issue on all of the originally produced ESCs- damn near cost as much as the original production run just to make the betas and pay the testers!

Yea but... they would have less annoyed customers right now. And could possibly have saved a TON of bad press on this new controller advertised as "bulletproof." How much is that worth? If you ask CC now I bet they would gladly trade 400 units to make this little problem as if it never happened.

I know that I'm not really loving the MMM Bingo game. I have mine installed and its running OK so far, but I certainly don't have much confidence that it will keep running. I still drag my old esc with me to the track every time I run it. You just never know when/if you are going to need it.