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mtbnjim
RC-Monster Stock
 
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Join Date: Jun 2008
07.25.2008, 12:34 PM

The Novak customer service is pretty awesome.

So if I wait 3-4 months I can send my HV-Maxx in for an upgrade to the new Pro with 2-4s Lipo Cutoff? I can wait....
   
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NovakTwo
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07.25.2008, 01:13 PM

Quote:
Originally Posted by mtbnjim View Post
The Novak customer service is pretty awesome.

So if I wait 3-4 months I can send my HV-Maxx in for an upgrade to the new Pro with 2-4s Lipo Cutoff? I can wait....
As awesome as we are...I have to add that we have not yet set the price of the upgrade to the HV Pro speed control. It will be more than $65.00. It is a different controller, and frankly we could go out of business if we offered to upgrade 4 year old speed controls to a new version for too little $$$!

We do currently allow customers who return GTBs for service to request any one of five different GTB versions in exchange for no upcharge. We like to establish "win/win" exchange service policies whenever possible. With BL motor exchanges, we allow customers to choose any sintered, wind they want in exchange for about 10.00 additional.

For example, when we added the lipo to the GTB, we received a lot of the original GTBs back for exchange. We had very little use for that many orig GTBs for the exchange program, so we offered them, remanufactured, on SAT for 99.00 to 119.00 and they sold like hotcakes. Likewise, too many of some wind reman 540 motors can be offered in the store for a good price.


Novak Electronics, Inc.
   
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wade7575
RC-Monster Carbon Fiber
 
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Join Date: Apr 2008
07.27.2008, 04:07 PM

NovakTwo I sent you a PM could you please replie to it,thank you.
   
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