MMM new shipment batch?

[DwightSchrute]

Originally Posted by Thomas Porfert

DS,

I just double checked with the repair department, and it looks like you have 2 monsters in for repair? (If I'm looking at the right person) and as luck would have it, they are both shipping out today. You should get an e-mail confirmation from the shipping department shortly. Sorry for the long delay, we are slowly finishing up a batch of 400 Monsters that should completely clear out the current repair back log.

Let me know if you don't get that e-mail, just shoot me a PM with your info. We do try to make it fair and always ship repairs in the order they are received. Normally something from a month ago would be shipped first, but we did have some from 6 weeks ago. Those have already shipped and we're getting out controllers from ~ 4 weeks ago. We really do appreciate everyone's understanding on this situation. This was an abnormal occurrence and measures have been put into place to avoid a situation like this again.

Thomas Porfert
Castle Tech Support

Thomas,


I had 2 on order that were sent in just about a week apart in late July. I pm'd you my information and I really appreciate the help in light of the giant ass that I was.

thanks again,
-Jeff